Shipping policy

* No C.O.D. Shipments

* Billing/Shipping Address - Due to online fraud, we can only ship to the matching billing address of the credit card used.

We understand that sometimes orders need to be shipped to a different address. In that case, we email you a Credit Card Authorization Form stating, "It is okay to use my card to ship to an address that is not my billing address." Once we receive the form back by fax or scan and email with all the correct information, your order can be shipped to the address as requested.

We will also need this form to verify your address for International or Domestic cards that do not participate in the Address Verification System.

PayPal Payments—When using PayPal as your payment method, please make sure your account is verified and the shipping address used is confirmed. PayPal allows you to confirm several addresses with your account. Payments from unverified accounts shipped to Unconfirmed addresses will not be accepted, and you may encounter delays with your shipment.

Shipping Address - You must enter all the correct details for your shipping address, including apartment or suite numbers where they apply. UPS charges $16.40  minimum) for an address correction. As wholesalers, our profit margins are too low to absorb these costs. Any charges for additional corrections will be passed on to the customer if the address is incorrect.

Common mistakes include wrong zip codes, lack of road directions, and the absence of "Street," "Avenue," "Terrace," etc. after the street name. Also, the apartment suite/unit numbers associated with the address are missing.

The shopping cart allows you to review your entire order, including the address, before you check out. Please take the time to ensure your details are correct.

Shipping Overseas - We ship to most European & Asian countries and CANADA, AUSTRALIA, NEW ZEALAND, CENTRAL AND SOUTH AMERICA.  Shipping is via Gl al Priority Mail or Global Express Mail with insurance, and transit time is approximately 3 to 10 business days, depending on the destination country and service chosen. Various authorities may impose import duties or other charges in your country; we have no control over this.  Actual shipping costs and options for your specific order and destination will be calculated and emailed to you usually within 24 hours of placing your order.  You will have the option at that time to choose a shipping method or cancel the order.  Please note that y  must be the legal cardholder of the credit/debit card you use, and we will only ship that card to the address your bank has on file.  Orders will not be hipped until we can verify this information.

Out of Stock/Back Orders - In the unlikely event that we are out of stock of a product, a notice will be put on your invoice if it does not affect a large portion of your order. The missing item wi l be refunded (for Debit/Credit/PayPal purchases) or credited to your account. If the item(s) make up a large portion of your order, we will contact you to either select an alternate item or see if you want to hold the order or refund the item. Please check your e ail or voicemail so your order is not delayed.